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Then, they ask you for a one time code you just received from a bank. The “representative” or scammer will offer to help stop the alleged fraud by asking you to send money to yourself with Zelle ®. If you respond to the text, you've engaged the scammer and will receive a call from a number that appears to be from a bank. You receive a text that looks like a Bank of America suspicious activity alert. While Bank of America may send you a text to validate unusual activity, we will never contact you to request that you send money using Zelle ® to anyone, including yourself or to share a code to resolve fraud. By spoofing legitimate phone numbers to call or text you, the requests can be very convincing. 
Visit ftc.gov layer for more information on natural disaster scams.īeware of scammers impersonating banks and fraud departments.
Ask for proof of ID and remember: if you're asked for financial information, it could be a scam. Know that disaster relief organizations typically do not charge fees to apply for assistance. Stay vigilant about being pressured to act quickly and don't act unless you've verified the person who has contacted you and that the story or request is legitimate. No matter where they say they're from or who they're representing, imposters have the same goal - to get you to pay them money or give them your personal or financial information. Be cautious of how you pay when donating and use caution if asked to pay in unusual ways. It's safest to give to people you know and trust. Be careful if giving through social media and other online fundraising platforms. Look it up on the internet and check for complaints or scams. Do your research and make sure the organization is legitimate. Make sure you know where the money is going and that you're giving it to the right person or organization. Contractors may try to offer special deals that seem too good to be true.Īvoid being taken advantage of when donating: Use caution if you're pressured to pay up front for the job or sign over the insurance claim. Do your research get multiple quotes for comparison, and make sure the contractors are licensed. They may ask for payment up front and not show up to do the work, or have you sign a contract that redirects insurance payouts to them and not you. #Fake numbers how to
Increase your meter level by reviewing the 5 Red Flags that Signal a Scam - and learn more about scams and how to stay safe.įollowing a disaster, unlicensed contractors will canvas the impacted areas promising to get clean up or repairs done quickly. If you authorize a transfer or send money to a scammer, there's often little we can do to help get your money back.Ĭheck your security level with our security meter located in the Security Center in Mobile and Online Banking. Never cash a check for someone you don't know.
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Offered a free product or 'get rich quick' opportunity that seems too good to be true? If something sounds too good to be true, it probably is. Bank of America will never text, email or call you asking for an account authorization code. #Fake numbers verification
Asked to provide personal or account information, such as an account verification code, bank account number or PIN. Bank of America will never ask you to transfer money to anyone, including yourself and will never ask you to transfer money because we detected fraud on your account. Asked to pay in an unusual way, like gift cards, bitcoin, prepaid debit cards or digital currency, including Zelle ® to resolve fraud. Do not act unless you have verified the person who has contacted you and the story or request is legitimate. Scammers may pose as an employee from a familiar organization, such as Bank of America and say there's a problem that needs immediate attention. Pressured to act immediately with an alarming phone call, email or text that plays with your emotions. Bank of America will never text, email or call you asking for personal or account information. #Fake numbers download
Never click a link or download an attachment from someone you don't know.
Contacted unexpectedly by phone, email, text, direct message or pop-up with a request for personal information or money. No matter which technique the scammer uses, you may be: The most common types of scams will target you through fake emails, text messages, voice calls, letters or even someone who shows up at your front door unexpectedly.
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